Terms & Conditions

Last updated: 10 December 2025

These Terms & Conditions (“Terms”) govern your use of the website www.yourdomain.com and the products and services offered by DVR Enterprises (“we”, “our”, “us”). By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use this website.

1. Definitions

  • “Website” refers to our site and any subdomains.
  • “User”, “You”, “Your” means any person visiting or using the website.
  • “Products” means billing machines, POS devices, software licenses, accessories and other items offered for sale.
  • “Services” means installation, configuration, support, maintenance and related services.

2. Eligibility

By using this website, you represent that you are at least 18 years old and legally capable of entering into a binding contract under applicable law.

3. Use of the Website

You agree to use the website only for lawful purposes and in a manner that does not:

  • Violate any applicable laws or regulations.
  • Infringe the rights of any third party, including intellectual property and privacy rights.
  • Introduce viruses, malware or any harmful code.
  • Attempt to gain unauthorized access to our systems or other users’ data.

4. Products & Services

Descriptions, specifications and images of products and services on the website are for general information. While we try to ensure accuracy, minor variations may occur. Features, availability and pricing may change without prior notice.

5. Orders & Order Acceptance

Placing an order through our website, phone or email constitutes an offer to purchase the selected products or services. We may accept or reject any order at our sole discretion. An order is considered confirmed only after we acknowledge it via email, message or official communication and receive the required payment or advance, as applicable.

6. Pricing & Payments

  • All prices are in INR (₹) unless mentioned otherwise.
  • Taxes, shipping, installation and other charges (if applicable) will be informed at the time of order.
  • We accept payments through the methods informed by our team (online transfer, UPI, cheque, etc.).
  • Orders may be cancelled if payment is not received within the specified time.

7. Shipping, Delivery & Installation

Shipping timelines shared are estimates and may vary due to courier delays, local conditions or stock availability. Risk of loss passes to you upon delivery to the shipping address. Installation and configuration of billing machines and software, where included, will be scheduled as per mutual convenience.

8. Returns, Refunds & Warranty

Returns, replacements and refunds are governed by our separate Refund & Return Policy and Shipping Policy. Hardware and devices may be covered by manufacturer or seller warranty as specified in the invoice or quotation. Warranty does not cover physical damage, misuse, unauthorized repairs or software issues caused by third-party changes.

9. Software License & Usage

  • You receive a limited, non-transferable license to use the billing software as per the selected plan.
  • Copying, reselling, sublicensing or distributing the software without written permission is prohibited.
  • We may provide updates, bug fixes and feature enhancements as per the support plan or AMC (if applicable).

10. User Data & Privacy

We value your privacy. Collection, use and protection of your personal information are explained in our Privacy Policy. By using our website and services, you consent to such processing.

11. Intellectual Property

All content on this website, including text, logos, graphics, icons, images, software and design, is the property of DVR Enterprises or its licensors and is protected by applicable intellectual property laws. You may not reproduce, modify, distribute or use any content without prior written permission.

12. Third-Party Links

Our website may contain links to third-party websites or services. We do not control or endorse those websites and are not responsible for their content, policies or practices. Accessing such links is at your own risk.

13. Limitation of Liability

To the maximum extent permitted by law, DVR Enterprises shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits, revenue, data or business opportunities arising out of or related to the use of our website, products or services.

14. Indemnification

You agree to indemnify and hold harmless DVR Enterprises, its directors, employees and representatives from any claims, damages, losses, liabilities, costs or expenses arising out of your use of the website, violation of these Terms or infringement of any rights of a third party.

15. Changes to These Terms

We may update or modify these Terms at any time without prior notice. The updated version will be posted on this page with the revised “Last updated” date. Continued use of the website after such changes constitutes your acceptance of the revised Terms.

16. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of [Your City], [Your State], India. (Please update this as per your location.)